Posts tagged #complaining

Social Duels and the Guide to Fighting with Etiquette

Last week I had the opportunity to speak at the University of Central Florida's COMM DAY, which is a personal-development event for students transitioning into the real world. I was a little concerned that they just wanted me for the “after” example in a before-and-after comparison, but it turned out the whole thing was legit. The students from UCF’s Nicholson School of Communication were a fantastic audience, and even a slightly older dog like me learned a few things.