Posts tagged #consumer

Disposable Bulldozer Brands

It reads: "Nordstrom is cutting hundreds of jobs, confirming a terrifying new trend among wealthy shoppers"

So the exodus from luxury products and brands is coming like a bullet train. Premiere/affluent brands are faced with 'riding our a generation' or bending to demand for lower-prices.

The larger issue is that newer consumers are failing to see a need for longevity. That would require an understanding from both the brand and consumer. Those days, I'm afraid, are gone. Luxury brands are still too sycophantic to understand that celebrity does not = quality. 

Moreover, fragile (or challenger) brands are too willing to change to a consumer base that sees replaceable newness as backbone of their current, albeit temporary need. There's no longer a commitment to buy something worth owning indefinitely. IKEA "furniture to be passed on" – yeah no. Target, "handmade products for a lifetime" – nope!

Cycles of disposability, due to demand for value will be forefront, UNTIL the "X" factor — something that shifts that reasoning out of pure survival and necessity, sadly it will most likely be something catastrophic. I know that sounds crazy but watch the average consumer retreat to a safe place during war, economic distress and terrorism. These moments, while jarring, are the only moments that create real instances that a buyer seek a product they know to be made to last.

What do I see as winning scenarios for the future? A hybridization of "lasting quality" marketing on appropriate products; or those products that still have vintage nostalgia. Otherwise, keep the message lean and undercut the competition with simplicity. It's sad to say this but the younger consumer is seeking quick facts at a low price and puts little to no value on heritage. 

Posted on July 11, 2016 and filed under Brand, Business, Trends.

Content and Commerce: A Study of Buyer Mindsets

One of the many challenges I face with my clients is creating content that is visually appealing and informative, while also motivating them to make a purchase. While plenty of seminars, professionals, and books will tell you there are “five steps to success” or best practices, in the end, knowing your customer’s buying mindset will give you the greatest amount of leverage.

I found over the years of that in most cases, buyers break down into the following mindsets:


Posted on February 5, 2016 and filed under Business, Management, Process, Research.

Can Media's Evolution Destroy Your Current Business Model?

What do you do when your social media audience as effectively changed the consumerization of your previous business model?

So I started my day by reading an article regarding generation Y and its single-handed responsibility for the destruction of the music industry. Now I do not intend to give you a summation of the article as I will not steal its thunder. You should read it.

Tapping Into The Psychology of B2B Social Media Engagement

There is a popular misconception that social media is only beneficial in a B2C environment. Nothing could be further from the truth, and I'm going to explain why. Let’s start by examining how most people perceive social media being used in a consumer-related capacity: